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What You Agree To When You Use funzrise

Our legal framework covers your account rights, data handling, and the state-by-state eligibility rules that govern access to funzrise. Availability depends on state law, so read these terms before you open an account.

State-dependent eligibilityAccount data rightsPayPal & Venmo terms applyCookie policy includedContact path for disputes
funzrise What You Agree To When You Use funzrise
LEGAL CONTACT PATHS

How to Reach Us on Policy Matters

If you have a question about your rights under our terms, a data request, or a dispute connected to your account, reach us through one of the channels below. For payment disputes involving PayPal, Venmo, or Play+, include your transaction reference so we can pull the record quickly and respond without delays.

Live Chat Start a chat session from any page in your account dashboard. Agents can access your transaction and account records directly to address policy or payment questions.
Email Support Send policy or data-request questions to our support address listed in your account settings. Responses to legal and data inquiries are handled separately from general account help.
Account Help Center Log in and navigate to Help in the top menu to find published policy documents, your consent history, and the form to submit a formal data-access or deletion request.
DATA AND ACCOUNT SECURITY

How We Handle Your Data and Keep Accounts Secure

Your account data — including identity documents submitted during verification and payment details linked to PayPal, Venmo, or Play+ — is stored with encryption at rest and in transit. We do not sell personal information to third parties. Retention periods follow applicable state privacy law, and you may request a copy of your stored data or ask for deletion through the Help Center form. Players in Detroit and Pittsburgh, like all accounts in eligible states, go through the same identity verification path before a withdrawal is processed.

Data Retention

We keep your account and transaction records for the period required under applicable state law. Once that period expires, data is deleted or anonymized per our published retention schedule.

Cookie Policy

We use session and analytics cookies to keep your account login active and to understand which lobby sections you use most. You can manage cookie preferences in your browser settings at any time.

Account Security

Every login prompts a one-time passcode to your registered mobile number. If you believe your account has been accessed without your permission, lock it immediately from the Security tab in account settings.

Your Rights

You have the right to request a copy of your data, correct inaccurate records, or ask for deletion where law permits. Submit those requests through the Help Center form; we respond within the timeframe required by your state.

Common Policy and Rights Questions

These are the questions we hear most often about our terms, your data, and how state law affects your account. If your question is not covered here, reach out through live chat with your account ID ready.

Yes. Access depends on the law in your state. We do not permit accounts from states where online gaming is prohibited. Confirm your state's rules before registering.

We collect the information you provide during registration and identity verification, plus transaction data from PayPal, Venmo, or Play+ deposits and withdrawals. This data is used solely to operate your account.

Log in, go to Help in the top menu, and submit a data-access request using the form there. We respond within the timeframe required under applicable state privacy law.

You can submit a deletion request through the Help Center form. We will delete or anonymize your records once any legally required retention period has passed for your state.

Contact our support team first with your transaction reference number. Chargebacks opened without prior contact may result in account suspension while we review the payment record.

We update our terms when required by law or platform changes. The version on this page at the time you transact is binding. Material changes are communicated by email to your registered address.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.